Shipping & Returns

 

Shipping Information

We work as quick as possible to get your package shipped out to you! However, with a high volume of orders we do take about 1-5 business days to pack up and ship out your order.

Our packages are shipped from Mallorca - Spain, and across Europe your order will arrive in approximately 3-5 business days.

Additional costs may be applied at the level of VAT, customs and deliveries outside the European Union.

 

Return Policy

We think you’ll love our products as much as we love making them. However, if you’re not 100% happy with your choice, let us know. Our handmade ceramics can be returned for store credit within 30 days of purchase. Please reach out to our Customer Experience team at contact@ceramicsmim.com to initiate a return or exchange.