Privacy & Safety

All personal information saved on the site will be handled with utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. It will solely be used for informing you about special offers and other marketing opportunities related to Ceramics MIM.

Shipping & Returns
The size described is approximated. Please do understand that there are some differences in color and texture depending on the viewing environment.

Responsibilities
Although we are not responsible for delays, damages or non delivery once the item leaves us, please feel free to contact us if your order hasn't arrived in time. We will do our best to help you and find a solution.

Cookies
This website uses cookies. A cookie is a small text file with an identification number which, when using our website, is transferred and recorded on your computer, together with the other, requested data. Storing these cookies helps us to tailor our website accordingly to you and makes it easier to use, for example by saving certain information you enter so that you don’t have to constantly re-type it. The file is kept ready for later access and serves to authenticate the user. 

As cookies are just simple files and not executable programs, they pose no danger to your computer. Depending on the chosen preferences in your internet browser, it may automatically accept cookies. This preference can be changed, and the storage of cookies completely disabled or deactivated in such a way that the user is notified as soon as a cookie is saved. In the case of a complete disabling of cookies, however, certain functions of the website will no longer be available or only in a limited form.

Terms & Conditions
These general terms and conditions (the “General Conditions”) apply when you as a consumer (the “Customer”) place an order via  and related pages, (the “Website”). The agreement is concluded between you and Ceramics MIM, company reg. no. SE776763-065301. Detailed contact information and other information about Desenio are set forth on the Website. The General Conditions are only applicable for Customers that are consumers.

1.2
The Customer must be minimum 18 years old to order via the Website. In accordance with Swedish law, Ceramics MIM does not accept any credit purchases by persons below 18 years of age. Ceramics MIM reserves the right to deny or change a Customer’s order (e.g. if the Customer has provided incorrect personal data and/or has any record for non-payment of debt).

1.3
Ceramics MIM shall have no liability in case products are sold out, nor for image or typographical errors on the Website, e.g. errors in the product description or technical specification, inaccurate prices and price adjustments (such as changed prices from suppliers, change in currencies) or incorrect information with regards to whether a product is in stock. Desenio is entitled to rectify any such errors and, at any time, to change or update the information. If an inaccurate price has been stated for a product ordered by the Customer, Desenio will naturally notify the Customer accordingly and await the Customer’s approval of the amended price prior to Ceramics MIM continuing with the order process. All images on the Website shall be considered solely as illustrations. Such illustrations do not guarantee to reproduce the exact appearance of the product. Ceramics MIM is not responsible for any information by third parties provided for on the Website.

1.4
The Website and all its content is owned by Ceramics MIM or its licensors. The information is protected by intellectual property and marketing legislation. This means that trademarks, company names, product names, images and graphics, design, layout and information about products, services and other content may not be copied or used without the prior written consent of Ceramics MIM.

Privacy Policy
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise. “Personal data” is any information relating to an identified or identifiable natural person.

Server log files
You can use our websites without submitting personal data. Every time you access our website, user data is transmitted by your internet browser and stored in protocol files (server log files). This stored data includes e.g. name of the site called up, date and time of the request, amount of data transferred and the provider making the request. This data serves exclusively to ensure smooth operation of our website and to improve our offering. It is not possible to assign this data to a particular person.

Collection and processing when using the contact form
When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you. The data processing is for the purpose of making contact. By submitting your message you agree to the processing of your transmitted data. Processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. We will only use your email address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.